Order Management Software

Using an order management software in your business can greatly improve the available time your business has to not only expand the business but also to increase customer satisfaction and reduce costly errors and mismanagement.

A proper order management software can help you in a number of ways that you probably know about, but here’s a simple list of different ways it can:

Bring visibility to different business units that doesn’t require sending emails or using internal office communication tools like Slack or Teams.
Set notifications for orders that may be either high priority or are overdue.
Track and review your order volume and see how it trends over time. This can be especially helpful if compared to previous periods.
Utilize inventory features to produce forecasts and more based on your digital order data.

Now let’s break down each of these points further:

Bring visibility to different business units can reduce internal overhead for processing orders as well as provide accountability for who’s processing what and when. This can helps from the auditing stand point, but also locating and handling bottlenecks in your business processes or business units.

Setting notifications for orders so high priority orders aren't forgotten with higher volume will make your customers delighted to be paying for a higher level of service.

Tracking order volume can help you review trends in your business and see how different segments might be growing, or if certain customers are increasing ordering volume with you.

Utilizing inventory features with the order data can be processed to produce inventory forecasts to help you come up with optimized inventory purchasing to minimize your holding costs as well as assist in not being out of stock on popular items at specific times.

The more data that you have to utilize for your business, the better decision making you are able to make to help maintain and grow.

With a platform like Orderwerks you are able to utilize all of these points and make informed decisions. Schedule a product tour with us and let us walk through how you can improve your business immediately.