888-893-7574• 9-5 PST
Back to Blog

B2B eCommerce Portal - A Business Must-Have

B2B eCommerce Portal - A Business Must-Have

As a business one of the easiest ways to gain more efficiency is to remove manual processes. One of those is by offering your customers B2B eCommerce ordering with an ordering portal. With this feature your customers gain many positive aspects of working with your business and your employees - such as ordering anytime and more.

Customer Ordering Benefits

As a customer using the Orderwerks B2B eCommerce ordering portal, the overall buying experience improves a lot with many of the incredible features they'd gain access to:

  • View an order status anytime, anywhere - on any device.

  • Create orders as needed and when needed. Keep things organized by adding attachments to orders, notes, shipping instructions and other important details.

  • Get shipping details for orders - Users don't need to call anyone or hunt through emails for a tracking number on an order. For local delivery or pickup, see who signed for it.

  • See the latest inventory information - even by warehouse. Allow users to create new orders directly from the inventory screen. A great customer experience and ordering process.

  • Review new products and read specification files for them.

  • Create orders either with a Credit Card payment for with NET terms. A true B2B eCommerce platform with multiple payment options.

  • Order using our power user interface or with an easy to use and familiar eCommerce style shopping experience. Both offer paying with NET terms or using a credit card.

  • iOS and Android app available to place orders, view orders and check shipping. Give your customers the ability to enter orders as conveniently as possible.

  • Customer Specific Price Lists.

  • Faster Business to Business ordering with less overhead.

Employee Benefits

Employees get even more useful features to manage and process orders. It not only becomes order management, Orderwerks will give you an operations platform. Some of these features include:

  • Automatic communication across departments in your business.

  • All stakeholders can review order status' as necessary.

  • Set priority levels on orders to track if expedited orders.

  • Setup lead times to automatically calculated when orders are due.

  • Create shipments and have the information communicated to customers and others automatically.

  • Create new customers and give them access to place orders with just a couple of clicks.

  • Utilize custom workflows that are specific to types of orders.

  • Sales Rep order access and support.

A comprehensive list of all available options can best be seen by scheduling a product tour with us to show you all of these features and guide you through your own processes with the platform to see first hand how it can be utilized to enhance and grow your business with streamlined operations.

The Orderwerks platform offers an incredibly rich and powerful set of features and conveniences that will help your business and delight your customers. Bring these B2B eCommerce portal features into your business easily with minimum setup and onboarding effort today.